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FAQs
We process orders within 1-2 business days. Once shipped, delivery typically takes 5-9business days. For custom pieces with personalized details like letters or symbols, production may take a bit longer as each item is crafted just for you.
We stand by the quality of our jewelry and offer a 30-day money-back guarantee. If your piece breaks, fades, or doesn’t meet your expectations for any reason within 30 days, we’ll replace it for free. Crafted with premium materials like 18k gold plating and stainless steel, our pieces are designed to last a lifetime.
Absolutely! All orders are shipped with a trackable method. You can use your order information to track your package at any time.
We use 18k gold plating and premium 316L stainless steel for our pieces. Whether exposed to sweat, heat, water, or pool chemicals, the materials are designed to resist fading or discoloration, preserving your jewelry for years to come.
We offer a hassle-free 30-day return policy. If you’re unsatisfied with your purchase, you can request a full refund within 30 days of receiving it. Returned items must be unworn and in their original condition. While we don’t cover return shipping unless the item is damaged, you’ll receive a full refund for the purchase price.
Yes, we do! All pieces come with a 30-day quality warranty. For an additional extended warranty, you can protect your jewelry for a lifetime, covering any damage—even accidental breakage.
Our site-wide offer is available for a limited time. Be sure to take advantage of it before it’s gone!